Our Vision
Twin Lakes Counseling envisions a Federal Way where every individual has access to quality and affordable mental healthcare. We believe in empowering individuals and families to achieve lasting mental well-being.
Our Values
- Compassion: We approach each client with empathy and understanding.
- Courage: We encourage clients to face challenges and grow.
- Collaboration: We foster a supportive and inclusive environment for growth.
- Continuity of Care: We prioritize client-centered care and maintain consistent support.
Who We Are
Twin Lakes Counseling is a team of experienced therapists and mental health professionals dedicated to providing comprehensive and personalized care. Our diverse team offers expertise in various modalities including:
- Individual therapy: Addressing mental health concerns and personal growth.
- Couples counseling: Strengthening relationships and tackling couples issues.
- Family therapy: Enhancing family communication and dynamics.
- Adolescent and teen counseling: Supporting teenagers in their unique challenges.
- Children's therapy: Encouraging healthy development and addressing childhood concerns.
Our Services
We offer a comprehensive range of services to cater to diverse needs, including:
- Medication management
- LGBTQ+ affirming care
- Play therapy
- Group therapy
- Online therapy
- Trauma-informed care
Our Commitment
Twin Lakes Counseling stands against discrimination and promotes social justice. We believe in creating a safe and welcoming space for all. Our clinicians are committed to providing compassionate support and evidence-based interventions to empower clients on their journeys toward mental well-being.
Let's Begin
Empowerment starts with a single step. Contact Twin Lakes Counseling today and take control of your mental health. We are dedicated to walking alongside you and supporting you in achieving lasting change.
Twin Lakes Review Summary
Negative Experiences
- Many customers reported poor customer service, with some therapists being late, canceling appointments, and having a lack of empathy.
- Some therapists, such as Karen Riggs, were late to virtual appointments, canceled sessions, and had a lack of reliability.
- Others, like Ms. Kuykendall, had amateurish methods and failed to deal with outbursts in family therapy sessions.
- Holly, a therapist, terminated a client's "program" without communicating with the parents about the issue, causing their 14-year-old daughter to experience negative emotions and regression.
- The clinic prioritized profit over empathy and had a biased sorting process for clients with different insurance providers, pushing those with less-desirable insurance to the back of the waiting line.
Positive Experience
- Evonne Noble had a positive experience with Twin Lakes, describing it as a "wonderful team doing great work".
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