Business Details
16 Years
experience
Trusted Mental Health Counseling Services in Matthews, NC
Established in 2010, Walgren Counseling has provided private outpatient mental health care across North and South Carolina. Our mission focuses on restoring and maintaining health status through personalized counseling services for individuals, couples, and families. With a team of licensed professionals holding master's degrees, we address diverse mental health challenges including anxiety, depression, trauma, and life transitions. We prioritize accessibility by offering telehealth services and flexible payment options, including insurance partnerships with major providers. Our philosophy emphasizes community-based care, recognizing mental health as a public health priority.Through evidence-based programs and compassionate guidance, we empower clients to achieve optimal well-being. As an equal opportunity provider, we serve all individuals regardless of background or financial capacity. Our commitment to quality care is reflected in our HIPAA-compliant telehealth platform and in-person services across multiple locations. We specialize in both short-term interventions and long-term therapeutic relationships, adapting our approach to each client's unique needs. This dedication to personalized, ethical care has established us as a trusted mental health resource in the region.
Services
Individual Counseling
Couples Therapy
Telehealth Services
Group Therapy
Life Coaching
Details
- Year established: 2010
Highlights and features
- We offer personalized mental health programs tailored to individual needs
- Our services are accessible through telehealth across NC and SC
- All clinicians hold master's degrees and state board licenses
- We accept major insurance plans including BCBS and United Healthcare
- Sliding scale fees available based on financial need
Services
Individual Counseling
Tailored mental health treatment addressing anxiety, depression, trauma, and life transitions. Our licensed therapists provide confidential sessions focusing on personal growth and emotional well-being. Evidence-based approaches help clients develop coping strategies and achieve therapeutic goals through weekly appointments.
Couples Therapy
Specialized treatment for relationship challenges including communication issues and infidelity. Our clinicians help partners rebuild trust and improve emotional connections. Sessions focus on developing healthy interaction patterns and resolving conflicts constructively through structured therapeutic techniques.
Telehealth Services
Secure virtual counseling accessible across North and South Carolina. HIPAA-compliant platform enables private sessions from home or office. Ideal for clients with transportation barriers or scheduling constraints while maintaining the same quality as in-person care.
Group Therapy
Structured programs lasting 4-8 weeks with peer interaction under professional guidance. Topics include anxiety management, grief support, and coping skills development. Sessions encourage shared experiences while maintaining individual confidentiality at affordable rates.
Life Coaching
Goal-oriented sessions focusing on time management, health optimization, and professional growth. Certified coaches provide actionable strategies for personal organization and wellness objectives. Services complement therapeutic treatment through practical skill development.
People
Kristy L Walgren
Owner, CEO
Licensed clinical social worker with master's degree directing mental health services since 2010. Committed to accessible care through innovative service delivery models and community partnerships while maintaining clinical excellence standards.
Laura Herrick
Clinical Manager
Master's level mental health counselor overseeing clinical operations. Specializes in evidence-based therapeutic approaches while ensuring quality service delivery across both in-person and telehealth platforms for diverse client populations.
Kenneth Stephenson
Counselor
Licensed mental health counselor providing individualized treatment plans. Focuses on client-centered approaches to address anxiety, depression, and life transitions while maintaining strict confidentiality protocols in both office and community settings.
Sarah Post
Counselor
Telehealth specialist offering remote counseling services across state lines. Utilizes secure digital platforms to deliver consistent therapeutic support for clients facing geographic or mobility barriers to traditional office visits.
Frank Guterrez
Counselor
Dual-licensed mental health and substance abuse counselor providing comprehensive treatment. Combines clinical expertise with practical approaches to address co-occurring disorders and behavioral health challenges in integrated sessions.
Questions
What mental health services do you offer?
We provide individual counseling, couples therapy, group sessions, telehealth options, and life coaching for anxiety, depression, trauma, relationship issues, and life transitions.
Do you accept insurance?
Yes, we accept BCBS, United Healthcare, Aetna, Cigna, Medicare, and most major insurance plans. Contact us directly to verify your specific mental health benefits.
Are telehealth appointments available?
Yes, we offer secure HIPAA-compliant telehealth services across North and South Carolina for clients who prefer virtual sessions or face transportation barriers.
How do I schedule an appointment?
Call 704-443-0144 to speak with our coordinators or visit our website to request an appointment online with available providers in your area.
What payment options exist?
We accept all major payment methods and offer sliding scale fees based on financial need. Good Faith Estimates provided per federal requirements for all services.
