Welcome to our practice, where we are dedicated to providing high-quality psychological services delivered with competence, care, compassion, integrity, and professionalism. Our mission is to serve our clients and help them navigate life's challenges with evidence-based interventions and a supportive environment.
Meet Dr. Jeni McCutcheon
Dr. Jeni McCutcheon is a Board Certified Psychologist in Police & Public Safety Psychology and Clinical Psychology through the American Board of Professional Psychology. With over 20 years of experience in the field, Dr. McCutcheon has worked continuously full-time in the Police & Public Safety Psychology Specialty Field, serving those who serve our community. Dr. McCutcheon is culturally competent and specializes in public safety psychology services.
Police & Public Safety Psychology Services
Our Police & Public Safety Psychology Services encompass pre-employment evaluations, specialty-assignment selection, officer involved shooting and other post-critical incident services, psychological counseling services to personnel and their family, training and teaching at various law enforcement academies, longtime directorship of a behavioral health services unit and CISM team, and management of an internal EAP and chaplaincy program, all within a major law enforcement agency. Dr. McCutcheon has conducted over 30,000 public safety evaluations and supervised a similar number of evaluations performed by her employees and contract psychologists. She has provided psychological services to over 50 Arizona police and public safety agencies, including city and state police departments, fire departments, county sheriff's offices, state correctional facilities, tribal entities, county attorney's offices, departments of probation and juvenile probation, private security firms, and federal agencies.
Dr. McCutcheon is an active member of the International Association of Chiefs of Police Psychological Services Section, a past General Chair of this section, and holds membership in the Society for Police and Criminal Psychology, the American Psychological Association, and within this organization holds membership in Division 18's Police and Public Safety Section. She is also a member of the American Jail Association, an FBI-trained hostage negotiator, and certified in basic and advanced group critical incident stress debriefing through the International Critical Incident Stress Foundation.
Clinical Services
We offer clinical services primarily to adults within day appointment times. Our approach to therapy is primarily cognitive behavioral, with an emphasis on Rational Emotive Behavior Therapy (REBT). By changing the way we look at situations, even when we are unable to change problematic situations, we can alter the way we perceive and believe. This in turn can impact our well-being and mental health in positive ways by bringing about changes in mood, behavior, and strengthening our belief that we can weather changes and tough times. We also rely heavily on behavioral techniques, as "doing" and taking action can also lead to change. Areas of interest and expertise include depression, anxiety, trauma, and adjustment issues.
In summary, we are a dedicated team of professionals committed to providing high-quality psychological services delivered with competence, care, compassion, integrity, and professionalism. We look forward to the opportunity to be of service to you.
Poor Performance and Unprofessional Behavior
The reviews collected here paint a dismal picture of Dr. McCutcheon's practice, with multiple reviewers expressing frustration, disappointment, and even outrage at their experiences. The common thread among these reviews is the assessment that Dr. McCutcheon is unprofessional, incompetent, and unqualified to conduct employment evaluations.
Lack of Professionalism and Competence
Several reviewers noted that Dr. McCutcheon failed to show up to scheduled appointments, did not adequately administer the written evaluation, and was unprepared for the interview process. The written evaluation itself was criticized for being poorly designed, with issues ranging from incorrect questions to the lack of calibrated and balanced answers.
Unprofessional Behavior
Reviewers also reported being belittled, talked down to, and treated like children by Dr. McCutcheon. Her behavior was characterized as cold, detached, and even narcissistic. Furthermore, the lack of eye contact, poor listening skills, and failure to consider the perspectives of the individuals being evaluated were all noted as contributing factors to a extremely negative experience.
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