Business Details
Your Trusted Mental Health Counseling Partner in Jacksonville
Jax Therapy is a mental health practice dedicated to providing personalized counseling and therapeutic services to individuals navigating life transitions, emotional challenges, and specialized needs. Originally founded to address sexual health counseling, we have expanded our expertise to serve clients with diverse mental health concerns, including depression, anxiety, relationship issues, and gender identity support. Our team of licensed professionals and interns combines clinical excellence with compassionate care, offering both in-person and virtual sessions to accommodate modern lifestyles.We prioritize confidentiality, cultural sensitivity, and evidence-based practices to create a safe space for self-exploration. With experience spanning decades in clinical settings, our therapists specialize in areas such as trauma recovery, LGBTQ+ affirming care, and evaluations for hormone therapy or gender confirmation surgery. We accept multiple insurance providers and maintain transparent pricing to ensure accessible mental healthcare for Jacksonville residents and beyond.
Services
Individual Counseling
Sex Therapy
Psychosexual Evaluations
ADHD Evaluations
Gender Confirmation Letters
Trauma Recovery
LGBTQ+ Affirming Care
Couples Counseling
DBT Skills Training
Grief Counseling
Highlights and features
- Our therapists have decades of combined clinical experience in mental health
- Specialized expertise in LGBTQ+ affirming care and gender identity support
- Confidential sessions with licensed professionals trained in trauma recovery
- Accepts major insurance including Tricare, Aetna, and Blue Cross Blue Shield
- Offers both in-person and virtual counseling sessions for flexibility
What people say
Supportive environment
Experienced therapists
Effective treatment approaches
LGBTQ+ affirming care
Confidential sessions
Services
Individual Counseling
Personalized mental health treatment addressing depression, anxiety, trauma, and life transitions. Our licensed therapists use evidence-based approaches to create tailored treatment plans. Sessions focus on building coping skills and improving emotional well-being through confidential, one-on-one sessions.
Sex Therapy
Specialized treatment for sexual concerns including desire issues, intimacy problems, and gender identity exploration. Our certified sexologists use education and behavioral techniques to improve sexual well-being. Services include HRT/SRS evaluations and support for diverse relationship structures.
ADHD Evaluations
Comprehensive assessments for ADHD diagnosis in children and adults. Includes clinical interviews, standardized testing, and detailed reporting for educational accommodations. Evaluations meet school system requirements for IEPs and 504 plans.
Gender Confirmation Services
Medical documentation services for gender transition, including HRT and SRS letters. Our specialists follow WPATH standards while providing compassionate, individualized evaluations that respect each client's unique journey.
Trauma Recovery
Specialized treatment for trauma survivors using evidence-based modalities. Our therapists help clients process traumatic experiences and develop healthy coping mechanisms in a safe therapeutic environment.
People
Noelle Pomeroy
Founder & Clinical Sexologist
Dr. Pomeroy specializes in gender identity and sexual dysfunction treatment. She holds a doctorate from the American Academy of Clinical Sexologists and has appeared as a sex expert on local media.
April Young
Clinical Director
Dr. Young provides psychosexual evaluations and directs our Certified Sex Offender Therapy Program. She serves as an expert witness in Florida juvenile courts and specializes in trauma-informed care.
Julia Lockyer
Neuropsychologist
Dr. Lockyer specializes in ADHD and learning disability evaluations. She provides comprehensive assessments for educational accommodations and diagnostic clarification for children and adults.
Jacob Gandy
LGBTQ+ Specialist
Jacob offers affirming care for LGBTQIA+ clients, focusing on anxiety, depression, and relationship challenges. He combines traditional therapy with community-specific approaches to support queer individuals.
Aiteria Kaufman
Sex Therapist
Aiteria provides sex therapy services while pursuing her doctorate in Clinical Sexology. Her military experience informs her approach to treating diverse populations with cultural competence.
Questions
What can I expect during my first counseling session?
Your first session will establish a safe space to discuss concerns with a non-judgmental therapist who will create a personalized treatment plan.
Is counseling confidential?
Yes, all sessions are confidential except in cases of imminent self-harm, abuse suspicion, or court orders.
Do you accept health insurance?
We accept Aetna, United, and Tricare Standard. Other insurers require out-of-network claims with superbill submission.
How much does counseling cost?
Standard individual sessions are $150. Specialized services have variable pricing discussed during initial consultation.
Do you provide HRT/SRS letters?
Yes, our gender-affirming specialists provide evaluation letters following WPATH guidelines for hormone therapy or surgery.
What is your cancellation policy?
24-hour notice is required for cancellations to avoid full session charges.
