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Business Details
33 Years
experience
Expert Mental Health & Addiction Treatment in Jacksonville
Founded in 1993, Falor Msimhc Cap has been dedicated to providing quality mental health care in Jacksonville, FL. Our team of licensed professionals offers evidence-based treatments tailored to individual needs, specializing in substance abuse, addiction recovery, and general mental health counseling. With over three decades of experience, we prioritize personalized care through strong client relationships and comprehensive treatment plans. Our services include intensive outpatient programs, family support groups, and specialized counseling for adolescents, LGBTQ individuals, and military families. We operate from a person-centered philosophy, valuing diversity and offering non-discriminatory care.

Our programs are licensed by the Florida Department of Children and Families, ensuring adherence to state standards. We accept major insurance providers, making our services accessible to a wide range of clients. Our mission is to empower individuals to overcome addiction and mental health challenges through compassionate, holistic care. Our team combines clinical expertise with empathy, fostering environments where clients feel safe and supported. We emphasize continuing care beyond treatment, including aftercare programs and alumni associations to sustain recovery.
Services
Substance Abuse Counseling Intensive Outpatient Program (IOP) Family Support Groups Mental Health Counseling Trauma Therapy LGBTQ Support Adolescent Treatment Bariatric Counseling Military Counseling Domestic Violence Counseling
Details
  • Year established: 1993
Highlights and features
  • We offer over 30 years of experience in evidence-based mental health and addiction treatment.
  • Our licensed intensive outpatient program meets Florida state standards for quality care.
  • We provide personalized treatment plans tailored to individual recovery and mental health goals.
  • Our team includes certified addictions professionals and licensed therapists with specialized training.
  • We operate LGBTQ-friendly, non-discriminatory programs with flexible morning and evening sessions.
What people say
Compassionate staff Life-changing support Effective therapy Amazing insight Highly recommend
Services
Substance Abuse Counseling
Our substance abuse counseling addresses drug and alcohol dependency through individual and group sessions. We employ evidence-based approaches to help clients understand addiction patterns and develop coping strategies. Our counselors work with clients to create personalized recovery plans aligned with their specific needs and goals.
Intensive Outpatient Program (IOP)
This structured 20-day program combines group therapy, education, and relapse prevention techniques. Clients attend 3-hour sessions 4-5 days weekly, with morning and evening options available. The program is licensed by the Florida Department of Children and Families and covered by major insurance providers.
Mental Health Counseling
We provide counseling for depression, anxiety, trauma, and other mental health conditions. Our licensed therapists use cognitive behavioral therapy and other proven methods to address emotional challenges. Sessions focus on improving coping skills and enhancing overall psychological well-being through personalized treatment approaches.
Family Support Groups
These groups help families affected by addiction develop healthier communication patterns and support systems. Participants learn about addiction dynamics and recovery processes. The program emphasizes healing relationships and creating sustainable support networks for long-term recovery success.
Trauma Therapy
Specialized trauma therapy addresses PTSD and other trauma-related disorders using EMDR and evidence-based techniques. Our clinicians help clients process traumatic experiences and develop resilience strategies. Treatment focuses on restoring emotional stability and improving quality of life through targeted therapeutic interventions.
People
Cindy Falor
Clinical Director, Therapist
Co-founder with 30+ years in substance abuse and mental health treatment. Specializes in addictions, trauma, and LGBTQ care. Holds master's degree from Nova Southeastern University and certifications in mental health counseling.
Tony Fiser
Executive Director, Therapist
Co-founder with 30+ years in mental health and addiction treatment. Licensed clinical social worker specializing in trauma therapy, marriage counseling, and EMDR. Holds master's degree from University of Louisville and multiple professional certifications.
Anthony Britton
Substance Abuse Counselor
Certified addictions professional with 30+ years experience. Specializes in DUI counseling, pain management, and Christian counseling. Former U.S. Air Force substance abuse counselor with bachelor's degree in counseling and Recovery Dynamics certification.
Gene Bilbray
Therapist
Licensed mental health counselor with 20 years in behavioral health. Specializes in child/adolescent therapy, addictions, and trauma treatment. Holds master's degree from University of North Florida and Florida teaching certification in psychology.
Candace Perkins
Therapist
Licensed clinical social worker with 30+ years experience. Specializes in mood disorders, grief counseling, and LGBTQ support. Works closely with psychiatrists to provide comprehensive care integrating medication management with therapeutic interventions.
Questions
What types of counseling services do you offer?
We provide substance abuse treatment, mental health counseling, trauma therapy, family support groups, and specialized programs for adolescents, LGBTQ individuals, and military families.
Do you accept insurance for treatment programs?
Our IOP program is covered by Blue Cross/Blue Shield, Cigna, United Behavioral Health, Aetna, and several other major insurance providers with additional contracts pending.
What is your intensive outpatient program schedule?
Our IOP offers 20-day programs with 3-hour sessions 4-5 days weekly, available in morning (9am-12pm) and evening (6pm-9pm) options for flexible participation.
Are your counselors licensed and certified?
All our therapists are licensed mental health professionals with certifications in addictions counseling, trauma treatment, and specialized areas like EMDR and LGBTQ care.
Do you offer family support services?
We provide family support groups and counseling to help loved ones understand addiction dynamics and develop effective support strategies for recovery success.
Is your facility LGBTQ-friendly?
Yes, we operate as an inclusive, non-discriminatory treatment center with specialized counseling services for LGBTQ individuals and their families.