Hispanic Community Counseling Services (HCCS) is a Latino-operated, community-based, outpatient agency offering behavioral and mental health intervention services that enable individuals and families to meet the challenges within today's scope of "problems of living." The agency provides culturally-appropriate mental health services to the communities of North Philadelphia. HCCS offers a wide range of services, including counseling, skills training, interventions, and resource coordination. The organization has a multidisciplinary, multicultural, bilingual workforce and uses a strength-based approach to help individuals and families address mental health, substance abuse, and human services challenges.
A few reviewers praised the center's welcoming staff and convenient walk-in hours, but overall, the reviews were overwhelmingly negative.
Many reviewers experienced poor customer service, professionalism, and mental health services, citing examples of racism, discrimination, and lack of communication.