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Our Story

Quest Counseling & Consulting is a full-service behavioral health, mental health, and rehabilitation outpatient facility dedicated to helping individuals, families, and communities heal and thrive. Founded on the principles of compassion, respect, and person-centered care, our mission is to provide comprehensive, caring, and quality behavioral health treatment to each person and family seeking services. We are committed to fostering a culture of inclusivity, empathy, and resilience, recognizing the unique challenges and complexities of each individual's journey.

Our Services

At Quest Counseling & Consulting, we offer a wide range of services designed to support individuals, families, and communities in navigating life's challenges. Our programs and services are tailored to address the unique needs of each individual, from children and youth to adults and seniors. Our comprehensive services include:

  • Child and Youth Psychiatric Program: A specialized outpatient program designed to provide assessment, treatment, and medication management for children and youth aged 5-17 struggling with behavioral, emotional, and psychiatric challenges.
  • The Next Step Crisis Management: A crisis intervention program designed to provide immediate support and stabilization for individuals experiencing mental health crises or crisis situations.
  • ACT Program (Assertive Community Treatment): A community-based program offering assertive, individualized treatment and support for individuals with severe mental health conditions.
  • Perinatal Mental Health Program: A specialized program designed to support expecting and new mothers experiencing mental health challenges during the perinatal period.
  • MAT Program (Medication Assisted Treatment): A program offering evidence-based, medication-assisted treatment for individuals struggling with opioid use disorder and other substance use disorders.
  • Psychiatry: A range of psychiatric services, including medication management, psychotherapy, and crisis intervention.
  • Harm Reduction: A program designed to promote harm reduction and reduce the risks associated with substance use and misuse.
  • Youth Opioid Intervention Program: A specialized program offering targeted support and interventions for youth struggling with opioid misuse and addiction.

Our Philosophy

At Quest Counseling & Consulting, we believe that every individual deserves access to comprehensive, person-centered care, regardless of their background, identity, or circumstances. We strive to create a safe, inclusive, and culturally sensitive environment that acknowledges the diversity of our clients and community. We are committed to being leaders in our community, fostering partnerships and collaborations that promote healing, hope, and resilience.

Our Core Values

At Quest Counseling & Consulting, we embody the following core values:

  • Compassion: We prioritize compassion and empathy in all our interactions, recognizing the inherent value and dignity of each individual.
  • Collaboration: We believe that collaboration and partnership are essential in creating a culture of inclusivity and shared responsibility.
  • Innovation: We strive to stay at the forefront of best practices, evidence-based treatments, and cutting-edge research in behavioral health and mental health.
  • Resilience: We recognize that resilience is a fundamental aspect of human nature, and we strive to empower individuals and communities to build and maintain resilience in the face of adversity.

Get Involved

At Quest Counseling & Consulting, we recognize that the journey to healing and recovery is often a community effort. We invite you to join us on our mission to create a more compassionate, inclusive, and resilient community. Explore our resources, participate in our events, and consider supporting our mission with a donation. Together, we can create a brighter future for all.

Reviews
Positive: Quest has received mixed reviews, but some clients have reported positive experiences with friendly staff and professional service.
Negative: Quest has faced significant criticisms for communication breakdowns, staff issues, and lack of care, leading to negative experiences for many clients.

Communication Issues

Several reviewers have expressed frustration with the communication process at Quest. Ben Krueger's experience involves two employees leading him on, only to be turned away a few weeks later. Moriah Jickling-Ozoude was told that Quest couldn't see her due to her disability, despite not seeking services for that specific issue. Jos was unable to get in contact with the clinic, and Amanda Tedesco was left hanging after setting up an appointment and filling out paperwork. Keren Swanson had to constantly call Natalie back, only to be hung up on.

Staff Issues

Several reviewers have also criticized the staff at Quest. John Uhtof's therapist failed to provide adequate help during a relapse in his depression. Paula Ruiz experienced long wait times and appointment cancellations, while Denise Jernigan found it difficult to be seen despite desperately needing help.

Positive Experiences

Geraldo Martinez and Shana' M. Wasley had positive experiences at Quest, praising the friendly staff and professional service.

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