OUR MISSION | A PATHWAY to WELLNESS
Our Mission: A Pathway to Wellness
Alta Vista Mental Health offers compassionate and comprehensive mental health and substance abuse treatment in a safe and supportive environment. Since our beginnings over a decade ago, we've provided high-quality care to the Reno/Sparks community, empowering individuals to achieve lasting well-being.
Who We Are
Our team of experienced professionals includes licensed therapists, counselors, and compassionate support staff dedicated to providing individualized care. We believe in the power of collaboration and work closely with clients to develop tailored treatment plans that address their unique needs and goals.
Our Services
We offer a comprehensive range of evidence-based therapies and interventions to treat various mental health concerns, including:
- Individual Therapy: One-on-one therapy sessions tailored to your specific needs and goals.
- Group Therapy: Supportive and interactive sessions where you can connect with others facing similar challenges.
- Medication Management: Collaboration with psychiatrists to find the right medications if needed.
- Substance Abuse Treatment: Specialized programs and interventions to address addiction and recovery.
- Telehealth Sessions: Convenient and accessible therapy sessions from the comfort of your home.
Our Values
We firmly believe in:
- Individualized Care: We understand that every client is unique and deserve a personalized approach to treatment.
- Compassion and Empathy: We approach every client with kindness, understanding, and respect.
- Client Empowerment: We believe in empowering clients to take charge of their recovery and build resilient lives.
- Community Involvement: We actively support and contribute to the wellbeing of our community through outreach programs and partnerships.
Our Commitment
At Alta Vista Mental Health, recovery and rehabilitation are possible. We are committed to providing you with the support, guidance, and tools you need to achieve lasting mental and emotional wellness.
Overall Experience
The reviews for Alta Vista Mental Health are mixed, with some reviewers praising the dedicated staff, compassionate professionals, and positive work environment, while others have had negative experiences with wait times, scheduling issues, and billing problems.
Positive Comments
Reviewers have praised the clinic's staff, stating that they are dedicated, caring, and professional. They have also appreciated the sense of community and support among employees, as well as the opportunities for growth and development within the organization.
Negative Comments
On the other hand, reviewers have criticized the clinic's wait times, with one reviewer having to wait three weeks for an office intake and another waiting almost a year to start seeing a therapist. Additionally, some reviewers have experienced scheduling issues and been left with unanswered phone calls.
Specific Review Quotes
- "I have been here for 10 years. Cannot say enough about the dedicated staff." - Christie Bresee
- "The team operating Alta Vista are truly passionate about its patients and their work, and it shows!" - Heather Harvey
- "I started at Crossroads where Noelle guided me and the caseworkers put my needs first." - Zach Parlor
- "If you're in any kind of crisis, STAY AWAY! It should NOT take literally almost a year to start seeing someone." - Ken Mashburn
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