We Listen. We Care. We Act.
Our Vision & Mission
At C.O.P.E. Family Support Center, we believe every family deserves the support and resources necessary to thrive. Our mission is to strengthen family relationships through counseling options and parent education programs. We envision a future where families are equipped with the knowledge, skills, and support they need to overcome challenges, build resilience, and achieve lasting well-being.
Who We Are
C.O.P.E. Family Support Center is a trusted community-based organization serving Contra Costa County, California. Founded in 2011, we have empowered over 3,000 youth, parents, and families annually through:
- Individual and family counseling: Addressing parenting challenges, trauma, mental health concerns, and other family issues.
- Parent education programs: Equipping parents with effective parenting skills, conflict resolution strategies, and tools to support their children's development.
- Youth services: Providing a safe and supportive space for young people to address academic, social and emotional challenges.
- Anger management programs: Teaching individuals and families healthy coping mechanisms for anger and conflict resolution.
- Supporting father involvement: Empowering fathers to actively engage in their children's lives.
Our Values
Our values guide everything we do at C.O.P.E.:
- Compassion: We understand the challenges families face and offer support with empathy and understanding.
- Integrity: We maintain the highest ethical standards and act with honesty and accountability.
- Collaboration: We believe in working in partnership with families, communities, and other organizations to achieve lasting change.
- Empowerment: We believe in fostering self-sufficiency and encouraging families to reach their full potential.
Our Team
Our experienced and passionate team comprises dedicated professionals with expertise in:
- Counseling and therapy
- Parent education
- Youth development
- Anger management
- Family support
- Finance and administration
Join Us
If you are passionate about supporting families and strengthening communities, we invite you to explore the following opportunities:
- Volunteer your time
- Donate to our cause
- Join our board of directors
- Support our fundraising events
Together, we can create a stronger and more supportive environment for families in Contra Costa County.
Overall Quality of Services
The reviews for COPE reveal a mixed bag of experiences. On one hand, some reviewers have had positive encounters with specific trainers and classes, such as the "Healing the Wounds of our Mothers" class and the anger management support group. On the other hand, many reviewers have expressed disappointment and frustration with the services they received, citing untrained therapists, rude facilitators, and lack of helpfulness from instructors.
Trainers and Facilitators
Some reviewers have praised the skills and expertise of certain trainers, such as Sabrina and Ms. Feli Mercado. However, others have had negative experiences with trainers like Amie Krey, who was described as rude and unhelpful, and Dr. Razia Iqbal, who was said to have a lack of care for her patients.
Classes and Programs
Reviewers have had varying experiences with different classes and programs offered by COPE. Some have found classes like "Healing the Wounds of our Mothers" to be helpful and supportive, while others have felt like they haven't learned anything useful from the classes.
Court Involvement
Some reviewers have mentioned that they were referred to COPE through the family court system, and have expressed mixed feelings about the experience. While some have found the support and resources helpful, others have felt like they were wrongly placed in the program and didn't receive the help they needed.
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