Empowering a Healthy Mind, a Healthy Life
Thrive Counseling Center is a comprehensive mental health center located in Oak Park, Illinois. For over 120 years, we have been dedicated to providing professional mental health services to individuals and families in the Oak Park and River Forest communities. Our mission is to build healthy minds, families, and communities by empowering people to attain mental and emotional well-being. We believe that everyone deserves access to quality mental health services, and we strive to provide a supportive and non-judgmental environment for all of our clients.
Our Work
For over a century, Thrive Counseling Center has been committed to alleviating suffering and empowering individuals and families to live healthier and more hopeful lives. We offer a wide range of professional mental health and community prevention services, including counseling, psychiatric services, 24/7 crisis intervention, group services, and client advocacy. Our team of highly trained and culturally sensitive professionals includes licensed therapists, counselors, and psychiatric medical staff.
Our Services
At Thrive Counseling Center, we understand that every individual's journey is unique, and we are dedicated to providing personalized care to meet the specific needs of each client. Our services include:
- Counseling Services: We offer individual, couples, and family therapy sessions, as well as specialized services for children and adolescents.
- 24/7 Crisis Team: Our team of professionals is available 24/7 to provide crisis intervention and support.
- Psychiatric Services: Our board-certified psychiatrists offer a range of services, including medication management and therapy.
- Group Services: Our group services include specialized programs for adults, adolescents, and children, as well as support groups for individuals and families.
- Client Advocacy: Our client advocacy program provides advocacy and support to ensure that clients receive the services and resources they need.
- Trauma Clinic for Adults: Our trauma clinic provides specialized services for individuals who have experienced trauma.
Why Choose Thrive
At Thrive Counseling Center, we are committed to providing a comprehensive range of mental health services that cater to the unique needs of each client. Our team of professionals is dedicated to providing compassionate and non-judgmental care, and we are proud to serve as a resource for the Oak Park and River Forest communities.
Get Involved
If you or someone you know is struggling with mental health issues, we encourage you to reach out to us. We offer a range of services and programs to support individuals and families in their mental health journeys. You can learn more about our services and programs by visiting our website or by contacting our office directly.
Positive and Negative Reviews
Thrive has received a mixed bag of reviews from its customers, with some praising its services and staff while others have had negative experiences.
Services and Staff
Many reviewers have praised Thrive's clinical staff, stating that they are highly skilled and caring. Some have also commended the organization's commitment to providing evidence-based treatments and its values of ongoing training for staff and education for the larger community.
On the other hand, several reviewers have expressed dissatisfaction with Thrive's customer service. They have reported difficulties in getting refills on medication, issues with scheduling appointments, and a lack of empathy from certain staff members.
Professionalism and Empathy
One reviewer was particularly upset with a therapist who failed to show empathy during a session, leaving the patient feeling unheard and unvalued. Another reviewer reported feeling gaslighted by the organization, with staff failing to respond to phone calls and messages.
Staff Turnover and Withdrawal of Services
Some reviewers have mentioned that staff members have retired or left the organization, leading to difficulties in accessing services and getting medication refills.
Medication and Treatment
While some reviewers have praised the organization's commitment to providing evidence-based treatments, others have reported feeling over-medicated or under-medicated. One reviewer felt that their dosage was reduced without explanation, leading to concerns about their treatment plan.
Overall Experience
For some reviewers, Thrive has been a positive experience, with helpful therapists and staff. However, for others, the organization's shortcomings in customer service and professionalism have outweighed its positive qualities.
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