Hope Counseling Center is a non-profit organization that is dedicated to providing professional and clinical competence with faith-based wisdom, warmth, and compassion to bring hope and healing to the many adults, children, couples, and families we serve. Our values are rooted in love, integrity, respect, acceptance, and growth.
Our Services
At Hope Counseling Center, we offer a range of services that cater to individuals, children, adolescents, couples, and families. Our licensed and trained therapists provide individual, group, and family therapy sessions to address a variety of emotional and mental health concerns. These include depression, anxiety, acute trauma, loss, transition, and familial relationship issues.
Insurance and Fees
We understand that seeking therapy can be a significant financial burden for many individuals and families. That's why we're committed to making our services more accessible. We accept a variety of insurance plans, including Aetna, Anthem, APS Healthcare, Cigna, CenCal/Holman, Optum, United Healthcare, and Value Options. Additionally, we offer a sliding scale fee system and a scholarship program to ensure that our services are affordable for everyone.
Our Staff
Our team of experienced therapists is dedicated to providing high-quality care and support to our clients. Our staff includes Becca Cox, a Licensed Marriage and Family Therapist and Professional Clinical Counselor; Natalie Feller, a Licensed Marriage and Family Therapist; Catherine House, a Licensed Marriage and Family Therapist; Steven Rogers, a PhD in Clinical Psychology; and Karis Sykes, an Associate Marriage and Family Therapist.
Directions to Our Office
We're conveniently located at 5266 Hollister Avenue, Suite 211 in Santa Barbara, CA. Coming from the south, take the Patterson exit from 101 and turn left. Coming from the north, take the Patterson exit from 101 and turn right. Our parking lot is just past the church on the left side of the street. Our suite is on the first floor in the far right-hand corner of building B.
Learn More About Us
To learn more about our staff and the services we offer, please visit our staff pages. You can also download our brochure to learn more about Hope Counseling Center.
Mixed Experiences with Therapists and Communication
Therapist Quality
Reviews suggest that the quality of therapists at Hope Counseling is inconsistent. One reviewer had a negative experience with Dori McDonnell, finding her to be forgetful, scattered, and not knowledgeable or helpful. On the other hand, Sylvain Chaussard had a positive experience with Catherine, praising her for her listening skills, great advice, and wisdom.
Communication Issues
A significant issue highlighted in the reviews is the poor communication and lack of responsiveness from the receptionist. Cindy V. shared her frustrating experience of not receiving a return phone call from the receptionist, despite leaving her number twice. This lack of communication led to disappointment and a sense of giving up.
