Our Mission and Philosophy
At Compass Counseling Services, we are dedicated to providing high-quality, individualized mental health services to our patients. Our mission is to help individuals, couples, families, and groups in the Central Florida community overcome their mental health challenges and lead more fulfilling and healthier lives. We are committed to delivering comprehensive, evidence-based treatments that address the unique needs of each patient.
Our Services
At Compass Counseling Services, we offer a range of services to support the mental health and well-being of our patients. Our services include:
- Counseling: Our experienced therapists are trained to provide confidential and non-judgmental counseling sessions to individuals, couples, families, and groups.
- Group Therapy: We offer group therapy sessions for patients with similar mental health challenges to share experiences, learn coping strategies, and receive support from peers.
- Medication Management: Our medical providers are trained to prescribe and monitor medication regimens to manage mental health conditions.
- Psychological and Neurological Testing: Our expert testers use standardized assessments to evaluate cognitive, emotional, and behavioral functioning.
Our Team
Our team consists of highly qualified and compassionate mental health professionals who are dedicated to providing exceptional care. Our staff includes licensed therapists, psychiatrists, and medical professionals who are passionate about delivering quality services.
Patient Reviews
We are proud to share testimonials from satisfied patients who have benefited from our services:
- "I am extremely satisfied with the services provided by Compass Counseling Services. Judy has been a tremendous positive influence in my life, helping me to overcome years of mental health challenges." - Pablo, Orlando
- "I highly recommend Judy and Compass Counseling Services to anyone seeking mental health support. She is intelligent, compassionate, and dedicated to her work." - Julie, Orlando
- "The staff at Compass Counseling Services is professional, friendly, and caring. They have helped me manage my mental health issues and improve my overall well-being." - Tracie, Orlando
Accreditation and Insurance
We are proud to be CARF Accredited and accept a range of insurance plans, including Aetna, Cigna, Humana, United Healthcare, and more.
Contact Information
1400 N Semoran Blvd, Suite E, Orlando, FL 32807
PH: +1 407-823-8421
Fax: +1 407-823-8195
customerservices@compasscounselingfl.com
Make an Appointment
If you or a loved one is struggling with mental health issues, we encourage you to reach out to us to schedule an appointment. Our dedicated team is here to support you on your journey towards a better direction.
Office Management
The reviewers have expressed frustration with the office management, citing issues with appointment scheduling, communication, and professionalism. Many reviewers have reported difficulty getting an appointment, with some being told that doctors have left the office without being informed ahead of time. The staff has also been criticized for being rude, unresponsive, and unhelpful.
Quality of Care
Despite these issues, some reviewers have expressed satisfaction with the care they receive from specific doctors, such as Dr. Barreto and Dr. Rivera. Dr. Barreto has been praised for being friendly and compassionate, while Dr. Rivera has been commended for his professionalism and knowledge.
Communication
Poor communication has been a major issue for many reviewers. They have reported difficulty getting ahold of the office, with long wait times on the phone and unhelpful staff. Some have also been sent incorrect information, such as different copays, and have had to deal with frustration and disappointment as a result.
Overall Experience
The overall experience at this office has been overwhelmingly negative. Many reviewers have reported feeling frustrated, disappointed, and unprofessional. The office has been criticized for prioritizing profit over patient care and for having unhelpful and unprofessional staff.
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