Promoting Wellness by Inspiring Hope & Building Balance
Welcome to Advanced Counseling and Research Services (ACRS), a professional, evidence-based counseling service located in Lancaster, Pennsylvania. Our commitment to accountability is demonstrated through formal outcomes research activities, making us a unique and forward-thinking organization in our field.
Our Mission
At ACRS, our mission is to provide high-quality, evidence-based counseling services to individuals, couples, and families. We strive to create a safe and supportive environment where our clients can explore their thoughts, feelings, and behaviors, and work towards achieving their goals. Our experienced and trained clinicians are dedicated to staying up-to-date on the latest research and best practices in the field of counseling.
Our Services
We offer a range of services, including individual, couples, and group therapy, as well as trauma-related training presentations for agencies, companies, and the public. Our clinicians are experienced in providing trauma-informed care and have received specialized training in evidence-based treatments.
Educational Services
Our clinicians provide training presentations to agencies, companies, and the public, focusing on trauma-related topics. These presentations aim to educate professionals and individuals on the importance of trauma-informed care and provide strategies for creating a supportive and safe environment.
Research Support
We also offer research support services to counseling professionals and agencies, helping them develop meaningful research designs that prove the effectiveness of their clinical services. Our expertise in research design and methodology enables us to assist organizations in evaluating their programs and services, ultimately enhancing the quality of care.
Meet Our Clinicians
Our team of experienced clinicians is dedicated to providing exceptional care to our clients. Learn more about our clinicians, including Dr. Cheryl Wilson-Smith, Shelby Brightbill, Jenna Wolfe, and John Goldman, each with their own unique qualifications and areas of expertise.
A Commitment to Accountability
At ACRS, we are committed to accountability, demonstrated through our formal outcomes research activities. We recognize the importance of measuring the effectiveness of our services and strive to continuously improve our practices to better serve our clients.
Therapist and Clinic Quality
Reviews praise the therapists, describing them as professional, compassionate, and knowledgeable. Cheryl, in particular, is highlighted as being highly intelligent, caring, and direct.
Positive Experiences
Some reviewers have had positive experiences with the clinic, citing successful referrals for trauma therapy and helpful sessions with therapists.
Scheduling and Billing Issues
However, several reviewers have reported negative experiences with scheduling and billing. These issues include canceled appointments, incorrect billing, and a lack of communication.
Poor Communication and Customer Service
Reviewers have expressed frustration with the clinic's communication style, feeling dismissed or blamed for issues that were not their fault. Some have also reported being left waiting for appointments or not receiving return calls.
Be the first to review Advanced Counseling & Research.
Write a Review
