Committed to Your Healing Journey
At Northlight Counseling Associates, Inc., we are a multidisciplinary group of licensed professionals dedicated to providing compassionate and professional care to individuals, families, and communities in Arizona. Established in 1985, our organization is committed to delivering exceptional mental health services, medication management, and support to those in need. With two conveniently located offices in Mesa and Phoenix, we aim to make a positive impact on the lives of those we serve.
Counseling Services
Our team of experienced therapists offers a wide range of counseling services to address diverse mental health concerns. From cognitive-behavioral therapy to solution-focused therapy, family and individual therapy, and play therapy, we provide personalized treatment plans tailored to each client's unique needs. Our expert therapists work closely with clients to address a broad spectrum of issues, including depression, anxiety, post-traumatic stress disorder, relapse prevention, and more.
Psychiatric Services
Our board-certified psychiatrists provide comprehensive psychiatric services, including medication management and psychodynamic therapy. We understand that each individual responds differently to treatment, which is why our physicians use a conservative, evidence-based approach to medication management. They work closely with patients to develop personalized treatment plans, taking into account factors such as lifestyle, medical history, and genetic predispositions. Our goal is to minimize the use of medications, while promoting a balanced and practical approach to mental health care.
What to Expect
When meeting with a psychiatric medication provider, patients can expect a thorough evaluation, including a medical history, behavioral and emotional symptom screening, and mental status examination. Our providers will work closely with patients to develop a treatment plan, which may involve medication management, psychotherapy, or a combination of both. Follow-up appointments are tailored to each patient's unique needs, with regular check-ins to monitor progress and adjust treatment as necessary.
Our Commitment
At Northlight Counseling Associates, Inc., we are committed to providing compassionate, professional care to individuals, families, and communities. We believe that everyone has a right to access quality mental health services, and our team is dedicated to making that a reality. With two conveniently located offices in Mesa and Phoenix, we aim to provide exceptional service to those in need.
Office Experience and Communication
The majority of reviewers experienced poor communication and office experience. They reported being ignored, hung up on, or received no callbacks. Some reviewers mentioned being referred to voicemail multiple times and not receiving responses to their messages. Others experienced rude or uncaring staff, including being talked over and interrupted.
Counseling and Therapy
On the other hand, some reviewers had positive experiences with their counselors, particularly Nellie Samuel and Dr. Rockwell. They reported feeling helped and supported, and appreciated the coping skills and guidance they received.
Negative Reviews of Specific Counselors
A few reviewers had negative experiences with specific counselors, including Mia and another unnamed doctor. They reported feeling unheard, dismissed, and disrespected during their interactions.
Common Issues
Common issues mentioned by reviewers include poor communication, lack of organization, and uncaring staff. Some reviewers reported difficulty scheduling appointments, being forgotten or ignored, and experiencing unhelpful or unresponsive staff.
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