Empowering individuals to thrive and live their most authentic selves

At Mason Family Counseling, we are honored that you have chosen to start your journey toward healing with us. For over a decade, we have been serving the Greater Cincinnati area, providing comprehensive mental health and substance use treatment to individuals, couples, families, and children. Our team of experienced mental health professionals, including licensed social workers, counselors, psychologists, and nurse practitioners, are dedicated to providing personalized care that addresses the unique needs and circumstances of each client.

Our Services

At Mason Family Counseling, we offer a range of services designed to meet the diverse needs of our clients. From individual therapy to family therapy, we specialize in the treatment of mental health and substance use disorders. Our services include:

Child and Adolescent Therapy: We provide therapy services specifically designed for children and adolescents, addressing issues such as anxiety, depression, and behavioral challenges.
Counseling for Anxiety: Our experienced therapists are skilled in helping individuals manage anxiety and develop coping strategies to reduce its effects on daily life.
Family Counseling: Our therapists work with families to strengthen relationships, resolve conflicts, and develop effective communication skills.
Group Therapy: We offer group therapy sessions for individuals with similar concerns or issues, providing a sense of community and support.
Individual Therapy: One-on-one therapy sessions allow our clients to work closely with our therapists to address personal struggles and achieve their goals.
Substance Abuse: Our treatment programs address the medical and psychological aspects of addiction, providing a comprehensive approach to recovery.
Telehealth: We offer online therapy sessions for clients who may face barriers to traditional in-person therapy, such as transportation limitations or scheduling constraints.

Meet Our Team

At Mason Family Counseling, we are proud to have assembled a team of highly skilled and compassionate professionals who are dedicated to providing exceptional care. Our team includes:

Sara Johnson, LISW-S, LCSW: Sara is a Licensed Independent Social Worker who obtained her Master's from Ohio University. She also obtained her Bachelor's of Social Work.
Danielle Smith, MSN, APRN, PMHNP-BC: Danielle is a Board-Certified Psychiatric Mental Health Nurse Practitioner with 7 years of nursing experience. She holds a Masters degree from Northern Kentucky University.
E. Hope Wilson-Guzman, LSW, CSW: Hope is a Licensed Social Worker in Ohio and a Certified Social Worker in Nevada awaiting final approval for her Independent Social Work License in both states.
Noelle Little, MSW, LSW, LCDC: Noelle is Licensed Social Worker and a Licensed Chemical Dependency Counselor. She obtained her Master's Degree in Social Work with a concentration in trauma from Widener University.

And many more talented professionals who are passionate about helping others.

Get Started

Taking the first step toward healing is the hardest part. Our team is committed to supporting you every step of the way. If you are ready to take the first step, we invite you to get started with us.

Update Share

Positive: Some reviewers have had positive experiences with the practice, citing friendly staff and effective therapy.

Negative: The majority of reviewers have had negative experiences with the practice, citing billing issues, lack of empathy, poor communication, and inefficient office management.

Billing Issues

Several reviewers have expressed frustration with the billing department, citing incorrect billing, failure to respond to emails, and difficulty in getting errors resolved. Toni Hale and Faith Gill both report multiple attempts to resolve billing issues, only to receive further errors or no response at all. The constant billing mishaps and lack of communication have led to a negative experience for these customers.

Lack of Empathy and Communication

Multiple reviewers have expressed disappointment with the care provided, citing a lack of empathy and poor communication. Cecilia Parra and Wrennie both describe the staff as rude and uncaring, with Wrennie specifically mentioning the negative impact on their mental health. Charlotte Fielder's experience with a cancelled appointment and subsequent poor communication only added to her frustration.

Quality of Care

While some reviewers have praised the quality of care provided, others have had negative experiences. Natalie Johnson reports that her therapist seemed to forget key details about their sessions, leading her to question the effectiveness of the therapy.

Office Management

Several reviewers have criticized the office management, citing poor communication, difficulty in getting appointments, and rudeness from staff. Glen Garvin's review is particularly scathing, with no return calls and extremely rude treatment. Kathy V. is also concerned about the lack of staff, leading to unanswered calls and difficulty in making appointments.

Positive Experiences

However, not all reviewers have had a negative experience. Kat Grollmus has worked with the practice for over a year without major issues, and Patti Conklin's daughter has found a helpful therapist. Laura Elsen praises the friendly staff and variety of therapists available.

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