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Our Story
At West Counseling, our journey began in 2002, when our founder, Andrew West, made it his mission to provide a safe and supportive environment for individuals, families, and couples to address their mental health needs. Starting with a focus on traumatized children, adults, and those affected by abuse, we have since grown and evolved to offer a comprehensive range of services to meet the diverse needs of our community.
Our Approach
At West Counseling, we believe that every individual deserves compassion, understanding, and personalized care. Our team of licensed professionals, including psychiatrists, psychologists, psychiatrists, marriage and family therapists, and social workers, share a commitment to providing client-centered services that prioritize your unique needs and goals.
Our Services
Whether you or a loved one is struggling with anxiety, depression, compulsive behaviors, or other mental health concerns, our team of experts is dedicated to providing comprehensive assessments and evidence-based treatments. Our services include:
Psychiatric Assessments & Medication Management
- Psychiatric assessments and medication management for mental health issues, available via telehealth and in-office visits, supervised by our Medical Director.
Marriage & Family Counseling
- Relationship expertise and support to improve relationships, available Monday through Saturday, evenings, and weekends.
Psychological Testing & Assessments
- Assessments for ADHD, autism, IDD, school performance issues, executive functioning issues, behavioral emotional issues, and more.
Treatment for Depression & Compulsive Behaviors
- Comprehensive assessments and treatment for problematic eating, gambling, sexual behaviors, and abuse of ingestible matter, including forensic assessments and court-ordered treatment.
Clinical Mental Health Counseling
- Comprehensive clinical assessments and treatment by highly trained and supervised clinicians, offering various therapy modalities and flexible scheduling.
Treatment for Anxiety and PTSD
- Comprehensive assessments and treatment for anxiety, trauma, and post-traumatic stress disorder (PTSD), utilizing evidence-based techniques and therapy approaches.
Children & Adolescents
- Expert care for youth with developmental delays, behavior emotional issues, sexualized behaviors, and more.
About Our Team
Our team of professionals is dedicated to delivering exceptional care and compassion. Meet our founder and CEO, Andrew West, and some of our licensed clinicians, including Dr. Wesley Seabolt, C. Andrew Baskins, Jillian McDowell, Charlotte Windley, and Tonda Childers. Each member of our team brings unique expertise, training, and experience to their work, ensuring that you receive personalized and effective support.
Joining the Journey
At West Counseling, we believe that every individual deserves a chance to heal, grow, and thrive. We invite you to join us on your journey towards wellness and fulfillment. Together, we can work towards a brighter future.
Exceptional Service and Therapists
Many patients have had positive experiences with West Counseling, praising the exceptional service and therapists. The reception staff is described as wonderful and attentive, providing a welcoming atmosphere. Therapists such as Bree Thompson, Andrew West, Michelle Garcia, and Dr. West have been commended for their exceptional skills, patience, and ability to create a safe and reassuring environment. Patients have reported feeling heard and understood, and have seen significant improvements in their mental health.
Disappointing Experiences
However, several patients have had disappointing experiences with West Counseling. Some have reported mixed-up scheduling, therapists being unavailable or being replaced, and inadequate communication. This has led to feelings of frustration, abandonment, and lack of trust. Patients have also reported receiving bills for services not submitted to their insurance companies, and have felt unimportant and forgotten.
Common Issues
Some common issues mentioned in the negative reviews include:
- Inadequate communication and follow-up
- Scheduling mix-ups and cancellations
- Therapist availability and consistency
- Poor business practices, including billing and insurance issues
Unprofessional Behavior
Some patients have reported unprofessional behavior from the staff, including being blamed for scheduling issues and being dismissed without explanation. This has led to feelings of anger and disappointment, and has caused patients to seek therapy elsewhere.
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