Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Mental Health Counseling & Support Services
Family Counseling Service of the Finger Lakes has dedicated over six decades to providing compassionate mental health and support services to individuals, children, and families. Founded in 1962, our agency prioritizes dignity, accessibility, and holistic care, offering specialized programs such as trauma therapy, domestic violence advocacy, and school-based counseling. Our master-level therapists utilize evidence-based modalities like EMDR and TF-CBT to address trauma, abuse, and mental health challenges. We emphasize community collaboration, cultural competence through bilingual services since 1996, and systems-level change.With 24/7 crisis support for Ontario and Wayne County residents, we empower clients through survivor-centered approaches, legal advocacy, and housing assistance. Our Employee & Employer Support Services extend confidential counseling to workplace communities since 1983. Care coordinators connect clients to essential resources, while school-based programs integrate mental health support into educational environments. We maintain compliance with New York State language laws and operate under core values of respect, empowerment, and social justice.
Services
Trauma Therapy
Domestic Violence Advocacy
School-Based Counseling
Care Coordination
Employee Assistance Program
Details
- Year established: 1962
Highlights and features
- We offer 24/7 domestic violence crisis support in Ontario and Wayne Counties
- Our therapists utilize evidence-based modalities like EMDR and TF-CBT
- Bilingual Spanish services available since 1996 with cultural competence training
- Integrated school-based counseling programs with mental health assessments
- Employee Assistance Program serving local organizations since 1983
Services
Trauma Therapy
Specialized trauma treatment addresses abuse, loss, and PTSD using evidence-based modalities like EMDR and TF-CBT. Our master-level therapists create individualized treatment plans focusing on resiliency-building and emotional recovery. Services include both individual and group therapy sessions for children, adolescents, and adults.
Domestic Violence Advocacy
24/7 crisis services include safety planning, emergency shelter referrals, and legal advocacy for domestic violence survivors. We provide court accompaniment, criminal justice system navigation, and housing assistance exclusively for Ontario and Wayne County residents at no cost.
School-Based Counseling
Integrated mental health services in schools include individual sessions, group therapy, and staff consultation. Our therapists complete mental health assessments and connect students with community resources while addressing academic and social-emotional challenges through trauma-informed approaches.
Employee Assistance Program
Confidential counseling services for employees and families dealing with work-related stress, relationship conflicts, or personal challenges. Available as an employer-sponsored benefit with specialized programs since 1983 addressing substance abuse, communication issues, and workplace mental health.
Care Coordination
Personalized resource navigation helps clients access housing, food assistance, and emergency services. Care coordinators complete comprehensive needs assessments and provide short-term transportation assistance while connecting individuals to appropriate community-based programs and support systems.
Questions
What mental health services do you offer?
We provide trauma therapy, domestic violence advocacy, family counseling, school-based mental health services, and employee assistance programs using evidence-based approaches like EMDR and TF-CBT.
Are your domestic violence services free?
Yes, all domestic violence victim services including crisis intervention, shelter assistance, and legal advocacy are provided at no cost to residents of Ontario and Wayne Counties.
Do you offer bilingual counseling services?
Our Bilingual Family Services program has provided Spanish-language mental health support since 1996, with culturally competent care aligned with New York State language laws.
What areas do you serve?
We serve five New York counties: Ontario, Wayne, Monroe, Seneca, and Yates, with specialized programs available through community partnerships across the Finger Lakes region.
How can employees access counseling services?
Through our Employee & Employer Support Services program, employees of contracted organizations can access confidential counseling for personal and work-related challenges at no cost.
Do you provide school-based mental health support?
Yes, our school-based programs offer student counseling, crisis intervention, and family support services through partnerships with educational institutions across our service area.
