Business Details
15 Years
experience
Mental Health Therapy & Assessments in Wilmington, NC
Potentials has been delivering compassionate mental health care and psycho-educational assessment services in Wilmington, North Carolina since 2011. Founded by Dr. Christine Hook and Shelley Chambers, our practice combines decades of clinical expertise with evidence-based approaches to address emotional, psychological, and behavioral challenges across the lifespan. Our team of licensed therapists and a doctoral-level psychologist specializes in anxiety, depression, trauma recovery, neurodevelopmental disorders, and co-parenting support, utilizing therapeutic modalities like CBT, EMDR, and mindfulness.We prioritize inclusive, culturally sensitive care while maintaining rigorous professional standards through continuous education and adherence to ethical guidelines. With both in-person and telehealth options available, we strive to create accessible pathways for personal growth and family well-being.
Services
Therapy Services
Psycho-educational Assessments
Co-parenting Sessions
Clinical Supervision
Telehealth Therapy
Trauma Recovery
ADHD Assessments
Substance Use Recovery
Life Transitions Support
Gender-affirming Care
Details
- Year established: 2011
Highlights and features
- We offer evidence-based therapy for neurodevelopmental disorders and behavioral concerns
- Our clinicians provide inclusive, gender-affirming mental health services
- We maintain expertise in multiple therapeutic modalities including CBT and EMDR
- We offer both in-person and telehealth appointment options
- Our team includes specialists in co-parenting support and clinical supervision
What people say
Compassionate care
Effective therapy
Thorough assessments
Personalized attention
Neurodiverse support
Services
Therapy Services
Potentials provides comprehensive therapy for individuals across the lifespan, addressing anxiety, depression, trauma, and behavioral concerns. Our licensed therapists utilize evidence-based approaches like CBT and EMDR to support personal growth and emotional well-being. Services include both in-person and virtual options for adults, teens, and children aged 7+.
Psycho-educational Assessments
Dr. Christine Hook offers specialized psycho-educational assessments for children and young adults aged 3-22. These comprehensive evaluations identify neurodevelopmental disorders including ADHD, dyslexia, and autism spectrum disorder. The process includes intake, testing, and feedback appointments with detailed reporting for educational planning.
Co-parenting Sessions
Shelley Chambers provides co-parenting sessions to help separated or divorced parents establish healthy communication patterns. This service focuses on creating cooperative parenting environments that prioritize children's well-being through structured guidance and conflict resolution strategies.
Clinical Supervision
Buffy Taylor offers clinical supervision for provisionally licensed social workers preparing for licensure. The program includes ethical guidance, skill development, and preparation for clinical practice through personalized mentorship and structured training programs.
Telehealth Therapy
Potentials provides telehealth therapy options for most services, offering flexible access to mental health care. Virtual sessions maintain the same quality of care as in-person visits while accommodating clients' scheduling and location needs through secure online platforms.
People
Shelley Chambers
Partner & Therapist
With over 25 years of experience, Shelley specializes in anxiety, depression, and co-parenting support. She utilizes mindfulness and CBT approaches to help clients develop coping strategies and improve family dynamics.
Christine Hook
Partner & Psychologist
Dr. Hook provides psycho-educational assessments for children and young adults. With expertise in neurodevelopmental disorders, she helps families understand learning differences and develop effective educational strategies through comprehensive evaluations.
Maddie Haddock
Therapist
Maddie offers bilingual therapy services in English and Spanish for teens and adults. She specializes in trauma recovery, immigration-focused assessments, and culturally sensitive mental health care using evidence-based therapeutic approaches.
Buffy Taylor
Therapist & Clinical Supervisor
Buffy provides trauma therapy and clinical supervision with EMDR certification. She specializes in sexual trauma recovery and substance use disorders while mentoring future mental health professionals through structured supervision programs.
Bri Kacar
Director of Operations
As former therapist and practice owner, Bri manages operations while providing client and clinician support. She focuses on creating nurturing environments for both mental health professionals and clients seeking care.
Questions
What insurances do you accept?
Insurance coverage varies by provider. Shelley Chambers accepts BCBS and Aetna. Maddie Haddock accepts BCBS, Aetna, and Tricare. Buffy Taylor accepts multiple providers including Medicare Part B. Dr. Hook provides documentation for out-of-network claims.
What therapy approaches do you use?
Our clinicians utilize evidence-based approaches including Cognitive Behavioral Therapy, EMDR, Mindfulness, and Solution-Focused Therapy tailored to each client's specific needs and therapeutic goals.
Do you offer telehealth services?
Yes, we offer virtual therapy sessions for most services. Please note Shelley Chambers' co-parenting sessions are not available through telehealth.
What ages do you work with?
We serve clients across the lifespan. Therapy services start at age 7, with specialized assessments for children and young adults aged 3-22.
How do I schedule an appointment?
Complete our new client form online or contact us directly. We respond to inquiries within two business days to begin the scheduling process.
What makes your assessments different?
Dr. Hook's comprehensive psycho-educational assessments combine clinical expertise with detailed reporting to identify learning differences and develop targeted educational strategies for long-term success.
