"WE CHANGE LIVES" Hope Starts Here
Our Story
At Contact Counseling Recovery Services, our mission is to provide individuals and families with the greatest level of support possible during their road to recovery from Substance Use Disorders. Our dedicated team of professionals is committed to addressing the complex needs of individuals struggling with addiction, including physical, mental, emotional, social, and spiritual aspects of recovery.
Our History
Our journey began in the late 1970s when Patricia Asheim founded Contact Counseling as a DUI alcohol/drug assessment agency. After Pat retired in 1999, Bob Chambers took the helm. Under his leadership, Contact Counseling continued to evolve, and in 2008, Steve Burger joined the team, bringing his expertise as a Substance Use Disorder Professional (SUDP) and extensive experience in providing assessments. Steve has dedicated his career to helping individuals achieve long-term recovery, starting his own personal recovery journey in 1988 and becoming fully credentialed as a SUDP in 1990.
Our Services
At Contact Counseling Recovery Services, we offer a comprehensive range of services to support individuals in their recovery journey. Our services include:
Assessments
Our experienced counselors conduct thorough assessments to determine if an individual has a substance use disorder. During the assessment, we discuss personal history, family, and relationship with alcohol and other drugs. We also work with you to determine an appropriate recommendation.
Counseling
Our licensed therapists provide one-on-one counseling sessions, addressing co-occurring disorders and supporting clients as they navigate the recovery process.
Intervention
Our experts in intervention services help families and loved ones confront the reality of addiction, providing a safe and supportive environment for individuals to seek help.
Sober Living Programs
We offer a structured sober living program, providing a supportive environment for individuals to continue their recovery journey while staying healthy and engaged in social activities.
Treatment Programs
Our treatment programs are designed to address the unique needs of each individual, incorporating evidence-based practices, holistic approaches, and spiritual growth.
Our Approach to Recovery
At Contact Counseling Recovery Services, we believe that recovery is a holistic process, addressing the physical, mental, emotional, social, and spiritual needs of our clients. Our commitment to a compassionate and respectful approach has proven successful in promoting long-term recovery and well-being.
Why Choose Us
At Contact Counseling Recovery Services, we are dedicated to providing exceptional care and support throughout the recovery journey. Our experienced team, comprehensive services, and commitment to holistic recovery make us the ideal partner for those seeking recovery from substance use disorders.
Unreliable and Rude Service
Horrible customer service was experienced by one reviewer, Joseph, who felt misled and frustrated with the lack of clear communication from the staff. He paid out of pocket for an assessment, only to be asked for paperwork from the court, which they eventually told him he needed to obtain from a different county. Joseph criticized the staff for being rude and only caring about billing insurance.
Exceptional Service and Support
However, multiple reviewers praised Contact Counseling and its staff, particularly Steve Burger, for their exceptional service and support. They described Steve as knowledgeable, compassionate, and experienced, and praised his willingness to go above and beyond to help clients. Several reviewers credited Steve and the team with helping them overcome addiction and achieve sobriety.
Personal Testimonials
Many reviewers shared personal testimonials about their experiences with Contact Counseling. One reviewer, Steven Tolar, praised the program for helping him stay clean and sober, and credited Steve with playing a significant role in his recovery. Another reviewer, Katherine Sena, appreciated the program's efficiency and kindness in getting her into treatment quickly. Several reviewers thanked Steve and his staff for their help and support.
Professional Recommendations
The Law Offices of Aaron M. Lukoff & Associates, PLLC, highly recommended Contact Counseling, citing its high standard of care and professional staff. Michael Tario, a lawyer, credited Contact Counseling with helping many people in the community overcome addiction and achieve recovery.

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