Your Mental Health is our Mission
Our Mission: Delivering Quality Mental Healthcare
San Antonio Counseling & Behavioral Center empowers individuals, couples, and families in achieving lasting emotional well-being. We provide confidential and compassionate counseling services to address a wide range of life challenges. Our experienced therapists work collaboratively with clients to identify their needs, develop personalized treatment plans, and work towards lasting change.
Who We Are
Our team of licensed professional counselors is dedicated to providing exceptional and discreet mental health care. We hold certifications in various therapeutic modalities and have extensive experience working with diverse clientele. We are passionate about fostering strong client relationships and empowering individuals to thrive.
Individual Counseling
- Addressing anxiety, depression, and other mental health concerns
- Overcoming trauma and PTSD
- Managing stress and improving relationships
Couples Counseling
- Strengthening communication and intimacy
- Resolving conflict and fostering deeper connection
- Enhancing parenting skills and building stronger families
Family Counseling
- Improving family dynamics and communication
- Addressing behavioral issues in children and adolescents
- Strengthening parent-child relationships
Child & Adolescent Counseling
- Early intervention for ADHD and autism
- Treating childhood trauma and behavioral issues
- Enhancing social and emotional development
Specialized Services
- PTSD treatment
- Trauma recovery therapy
- Neurofeedback services
- Employee assistance programs
Our Approach
We believe in a personalized and collaborative approach to mental health care. We use evidence-based interventions tailored to each client's needs and preferences. Our sessions are warm, supportive, and focused on building resilience, self-awareness, and lasting change.
Get Started Today
We are committed to making mental health care accessible and affordable. We accept most major insurance plans and offer flexible payment options. Get started by scheduling a free Discovery Call with one of our experienced counselors.
Problems with Billing and Customer Service
Several reviewers have experienced issues with billing and customer service at this facility. Christine Cosgrove was charged $150 for a letter, which she felt was predatory and only accessible to those with limited incomes. Michael Geraci had a session cut short and was offered a private pay option instead of a copay, which he felt was stingy. Terry Lunstrum had issues with the intake process, including appointment changes and miscommunication about adding a spouse's phone number to the account. Liza Sandra was left without a new counselor after being told she would be getting one, and Rae Cardenas had issues with the billing department's customer service, including being charged extra fees without notice.
Technical Issues
There have also been some issues with technology and software used at the facility. Michael Geraci experienced technical difficulties that caused him to wait 33 minutes before his session. Terry Lunstrum's software did not meet the needs of couples counseling, and Rae Cardenas had issues with the billing department's online portal.
Positive Experiences with Counselors
Despite these issues, there have been some positive experiences with counselors at the facility. Allison P. praised Anastasia Gonzales MS, LPC for being patient, understanding, and able to listen. Christopher Burrow and Samuel Nixson both expressed satisfaction with the services their loved ones received. Samuel Nixson was particularly impressed with the practice manager, Veronica, who helped resolve an issue with his son's transfer quickly and efficiently.
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