A Better Life Lies Within Your Reach!
Welcome to Improving Lives Counseling Services, a leading counseling agency in Northeast Oklahoma. We are committed to providing high-quality counseling services in a professional, non-judgmental, supportive, and friendly environment. Our focus is on you, and we are here to listen, roll up our sleeves, and help you solve the problems in your life. Our mission is to assist individuals in reaching their full potential through a holistic, strengths-based model of therapy and peripheral services.
We are proud to be one of the largest counseling agencies in Northeast Oklahoma, with a large network of therapists who can meet with you quickly. We have helped thousands of children, teens, adults, couples, and families achieve their goals and reach their full potential. We serve all individuals regardless of their ability to pay, and discounts for essential services are offered based on family size and income.
Our agency is comprised of a team of experienced and certified therapists who specialize in various areas of counseling, including emotional disorders, aggressive behaviors, attention deficit disorder, prevention and early intervention, neurofeedback, crisis services, consultation services, case management, and hypnosis. We are proud to have some of the most experienced therapists in the Tulsa area who are certified and trained in many areas of counseling. Our counseling services are tailored around you, to better serve you.
Our Services
At Improving Lives Counseling Services, we offer a range of counseling services to meet your unique needs. We offer individual counseling, child and adolescent counseling, family counseling, and couples counseling. Our therapists use evidence-based practices and tailor their approach to meet your individual needs. We also offer case management services, neurofeedback, hypnosis, and prevention and early intervention services.
We understand that seeking counseling services can be intimidating, which is why we strive to create a comfortable and supportive environment for all of our clients. We believe that everyone deserves access to high-quality mental health services, which is why we offer free counseling services for anyone who has Title XIX Medicaid or SoonerCare in Oklahoma. We also offer discounts for essential services based on family size and income.
Our Team
Our team is comprised of experienced and certified therapists, case managers, interns, administrators, behavioral health rehabilitation specialists, and therapy dogs. Our staff is committed to providing high-quality, evidence-based services that are tailored to meet your unique needs. We are proud to have a diverse and experienced team of professionals who are dedicated to improving lives.
Our leadership team includes Kneale, the owner of Improving Lives Counseling Services, who has over 20 years of experience in the behavioral health field. Rick, our Vice President, has a B.SC in Education degree and a Master of Science in Mathematics. Becca, our Chief Operating Officer, has a Master of Arts in Community Mental Health Counseling from the University of the Cumberlands. Our Payroll Manager, Beatrice, has over 15 years of experience in payroll and human resources. Our Billing and Credentialing Specialist, Leria, has over 10 years of experience in billing and credentialing.
Our Locations
We serve clients throughout Oklahoma in over 30 locations, including Tulsa, Broken Arrow, Elk City, Norman, Oklahoma City, Owasso, Pryor, Sapulpa, Stillwater, Tahlequah, Sallisaw, Bixby, Chelsea, Glenpool, Miami, Muskogee, and Sand Springs. We offer office, home, school, or other on-site sessions to accommodate your needs.
In conclusion, Improving Lives Counseling Services is committed to providing high-quality, affordable, and accessible counseling services to individuals, couples, and families in Northeast Oklahoma. Our team of experienced and certified therapists, case managers, interns, administrators, behavioral health rehabilitation specialists, and therapy dogs are dedicated to improving lives and making a positive impact in the communities we serve.
Overall Experience
The reviews highlight a mixed bag of experiences with the agency, with some users having positive encounters while others have been left disappointed and frustrated.
Staff and Communication
Some reviewers praised the staff for being flexible, supportive, and responsive, with supervisors being humble and willing to help. On the other hand, others found the staff to be robotic, short, and irritated, with some even feeling uncomfortable and unwelcome.
Therapy Experience
Some users had positive experiences with therapy, finding the counselors to be attentive and lovely, with a cozy atmosphere that made them feel comfortable. However, others had negative experiences, with one reviewer stating that the therapist was not certified, and another feeling that the therapist was unprofessional and made them feel uncomfortable.
Issues with Scheduling and Intake
Several reviewers experienced issues with scheduling and intake, including long wait times, unresponsive staff, and being assigned to therapists who were not a good fit.
Positive Aspects
The agency offers a variety of support groups for the community and clients, and some reviewers appreciated the willingness of staff to help them grow as professionals.
