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Empowering individuals and families to reach their full potential

At Creative Counseling Services, we are dedicated to providing high-quality mental health services to individuals and families in Ames, Story County, and beyond. Our mission is to help people maximize their potential by providing individualized therapy, substance abuse treatment, and community services delivered by qualified, caring, and highly trained staff.

Our History

In 2008, Kristten Buttermore founded Creative Counseling Services to provide residents of Story County with an alternative for mental health therapy and substance abuse treatment. With over 2000 individuals and families served to date, we have established ourselves as a reputable and compassionate mental health agency in the community.

Our Services

We offer a range of services, including:

Therapy

  • In-office and telehealth mental health therapy
  • Individual, couples, and family therapy
  • Substance abuse treatment

Therapists

Our team includes licensed mental health counselors, certified alcohol and drug counselors, and master's level interns. Our therapists are trained in evidence-based practices, including trauma-focused cognitive-behavioral therapy and motivational interviewing. Our staff is committed to providing a welcoming and inclusive environment for individuals of all backgrounds.

Community Services

We offer a range of community services, including:

  • Group therapy sessions
  • Support groups for substance abuse recovery
  • Community outreach and education

Board of Directors

Our board of directors is composed of dedicated community members who share our vision of providing accessible and effective mental health services. Our board is responsible for guiding our agency's strategic direction and ensuring that we remain financially sustainable.

Get Involved

At Creative Counseling Services, we believe that everyone can make a difference. Whether you're interested in volunteering your time or making a financial contribution, we invite you to join us in our mission to improve the mental health and well-being of our community.

Reviews
Positive: The positive comments highlight the supportive and personalized nature of the counseling services, leading to significant positive changes in the reviewers' lives.
Negative: The negative comments focus on issues with the waiting list, scheduling, and impersonal counselors, leading to frustration and disappointment.

Overall Experience

The reviews show a mixed opinion about the Creative Counseling services, with some reviewers having a highly positive experience and others expressing disappointment and frustration.

Supportive and Helpful

Some reviewers had a highly positive experience, praising the supportive and helpful nature of the counselors. They reported feeling heard, validated, and empowered to make changes in their lives. Specifically, one reviewer credits the counselor with helping them overcome addiction and depression, and another reviewer appreciated the personalized therapy they received.

Waiting List and Scheduling Issues

On the other hand, some reviewers experienced difficulties with the waiting list and scheduling. One reviewer was not offered a spot on the waiting list, and another reviewer had trouble getting a counselor to engage with them in a meaningful way.

Impersonal Counselors

Some reviewers reported feeling that their counselors were impersonal, with one reviewer describing the first session as feeling like a checklist of questions rather than a genuine conversation.

Recommendations

Despite the mixed reviews, some reviewers highly recommend Creative Counseling, citing the positive impact it has had on their lives. Others, however, would not recommend the service due to their negative experiences.

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