Help bring back Life to Living
Our Mission and Vision
At Quest Psychological and Counseling Services, our mission is to provide quality and ethical psychological assessment and therapy services to the Hampton Roads community. Our vision is to transform barriers into opportunities through interjurisdictional and interdisciplinary practice.
Our Quality Services
At Quest, we focus on providing exceptional care to each and every one of our patients. From the moment you step into our office, you can expect to be treated with respect, dignity, and kindness. Our team of highly trained and experienced professionals are dedicated to providing individualized care to address the unique needs of each patient.
Our Commitment to Ethics
At Quest, we are committed to providing care that is grounded in ethical principles. We believe that each patient deserves to be treated with civility, dignity, and respect, and we strive to embody these values in every interaction.
Our Commitment to Quality
At Quest, we are committed to providing the highest quality care to our patients. Our clinical team is comprised of masters and doctorate-level professionals who are dedicated to delivering evidence-based treatments. Additionally, our administrative and billing team has extensive training to ensure that our patients receive seamless and efficient service.
Our Commitment to Interdisciplinary Collaboration
At Quest, we believe that collaboration and interdisciplinary practice are crucial to providing comprehensive care. We strive to work closely with other professionals from various disciplines to provide a holistic approach to patient care.
Our Commitment to Interjurisdictional Practice
At Quest, we believe that all patients deserve access to quality care, regardless of their geographical location. We are committed to using telehealth services to reach patients in remote areas and to expanding our reach across state borders through interjurisdictional practice.
Our Commitment to Professional Development
At Quest, we believe that professional development is key to providing the highest quality care. We are committed to providing training and clinical supervision to pre-licensed professionals and to continuing education opportunities for licensed professionals.
Our Commitment to Quality and Ethics
At Quest, we are committed to providing care that is grounded in both quality and ethics. We believe that every patient deserves to be treated with dignity and respect, and we strive to embody these values in every interaction.
Our Commitment to Research and Innovation
At Quest, we believe that research and innovation are essential to providing cutting-edge care. We are committed to staying up-to-date on the latest research and best practices in the field of psychology, and we are dedicated to incorporating new techniques and therapies into our practice.
Our Commitment to Community Outreach
At Quest, we believe that it is essential to give back to our community. We are committed to providing outreach services to underserved populations and to supporting local organizations and initiatives that align with our values.
Overall Impression
The Quest Psychological Team has received a mixed bag of reviews, with some clients expressing gratitude and satisfaction with their services, while others have had negative experiences.
Positive Feedback
Many reviewers have praised the practice for their professionalism, empathy, and commitment to providing quality care. They have mentioned the serene atmosphere of the office, the friendliness of the staff, and the expertise of Dr. Houvener and her team.
Negative Experiences
Some clients have expressed frustration with the long wait times between appointments, feeling rushed during their sessions, and having their concerns dismissed or misinterpreted. They have also reported feeling misled about the nature of their assessments and having their personal information compromised.
Common Themes
- Long wait times between appointments
- Feeling rushed or dismissed during sessions
- Concerns about the accuracy and integrity of assessments
- Issues with communication and follow-up
Be the first to review Quest Psychological & Counseling Services.
Write a Review
