Empowering Patients to Achieve Mental Wellness
Welcome to Aiken Psychiatric & Psychotherapy Associates, a private practice dedicated to providing compassionate care for mental wellness. With over 25 years of experience, our team of professionals is committed to helping individuals and families navigate the challenges of mental health.
Our Services
Our comprehensive services include diagnosis and treatment of psychiatric illnesses, psychotherapy sessions, and medication management. Our team of psychiatrists, clinical psychologists, therapists, and licensed social workers work together to develop a personalized treatment plan tailored to each patient's unique needs. We treat a wide range of mental health conditions, including depression, anxiety disorders, panic disorder, bipolar disorder, schizophrenia, impulse control disorders, obsessive compulsive disorder, attention deficit disorder, Alzheimer's disease, and post-traumatic stress disorder.
Our Professional Team
Our team of experienced professionals includes:
- Psychiatrists: Dr. David Steiner, Dr. Jessa Hollingsworth, Dr. Paul Heffington, and Dr. Carlton Carlon
- Clinical Psychologists: Dr. Jane Stafford, Dr. Maureen Carrigan, Dr. Susan Houck, and Dr. Matthew Tyra
- Licensed Therapists: James Poole, LICSW, LPC
- Licensed Mental Health Counselor: Jessica Hollingsworth, LPC
- Licensed Social Workers: Nan C. Moorer, LISW-CP, Nancy, LCSW
- Psychiatric Mental Health Nurse Practitioner: Dr. David Steiner
Telehealth Services
We understand that accessing mental health services can be challenging. That's why we offer telehealth services to make it more convenient for our patients. Our telehealth platform allows you to meet with your provider from the comfort of your own home.
Resources
We believe that education and awareness are key to managing mental health. Our resources page provides a collection of informative articles, tips, and exercises to help you manage your mental health. We also provide a list of helpful links and contacts for emergency situations.
Contact Us
If you're seeking mental health services in Aiken, SC, we invite you to contact us. Our office is located at 33 Varden Drive, Aiken, SC 29803. You can reach us by phone at 803-642-3801 or by fax at 803-642-5538. Our office hours are Monday through Friday, 9:00 am to 5:00 pm. We look forward to serving you.
Customer Satisfaction
The majority of reviewers have had positive experiences with the practice, citing excellent staff, personal attention, and effective treatment. However, some reviewers have expressed negative sentiments, citing rude office staff, poor communication, and unprofessional behavior.
Challenges and Concerns
Several reviewers have reported difficulties with the front office staff, including rudeness, unresponsiveness, and lack of empathy. One reviewer experienced a botched refill of a prescription and had to visit the office in person to resolve the issue. Another reviewer reported being blown off by the billing manager and not having their concerns addressed.
Personal Relationships with Providers
Some reviewers have developed close relationships with their providers, citing personal connections, understanding, and effective treatment. One reviewer praised Dr. Steiner for his attentive and empathetic approach, while another reviewer credited Dr. Heffington with helping them manage their mental health.
Service Quality
Several reviewers have reported inconsistencies in service quality, with some experiencing excellent care and others encountering problems with billing, scheduling, and communication.
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