North Alabama Family Psychiatry & Counseling (NALFPC) is a reputable private practice that has been providing quality psychiatric, psychological, and counseling services to the local community since 2015. Our mission is to offer top-notch and convenient psychiatric care to families in north Alabama and the Lower Tennessee Valley. We are proud to service the psychiatric needs of families in and around the cities of Huntsville, Madison, and Decatur. Our convenient location in Madison, Alabama, allows us to serve a wide range of patients, and we are currently accepting new patients.
Our Services
At NALFPC, we offer a comprehensive range of psychiatric, psychological, and counseling services tailored to meet the unique needs of our patients. Our team of experienced and compassionate professionals includes psychiatrists, psychologists, psychiatric nurse practitioners, and counselors. We work together to create an open and respectful environment that promotes trust and collaboration. Our diverse group of providers enables us to offer a wide range of services, including diagnostic evaluations, medication management, psychological testing, counseling, and Transcranial Magnetic Stimulation (TMS) therapy.
Our intake process is straightforward and focused on the needs of the patient. During the initial assessment, the patient meets one-on-one with a provider for a diagnostic evaluation and treatment plan formulation. We understand that seeking help can be challenging, and we strive to make the process as smooth and comfortable as possible. Our proximity to other providers allows for easy referrals for counseling, psychological testing, or psychiatric services, all under the same roof. This streamlined approach promotes easy communication between providers and a convenient location for patients to meet all their psychiatric needs.
TMS Therapy
NALFPC is pleased to offer NeuroStar TMS Therapy to our patients. TMS is a non-invasive and proven treatment for depression that uses magnetic fields to stimulate the brain. This cutting-edge therapy has been shown to improve symptoms of depression in adults who have not responded to traditional medication therapies. We are committed to providing our patients with the most advanced and effective treatment options available.
Hours of Operation
Our office hours are Monday through Friday, from 8 a.m. to 5 p.m., closed from 12 p.m. to 1 p.m. for lunch. We accept most major insurance plans and offer flexible payment options. Our office is conveniently located in Madison, Alabama, with ample parking and easy access to public transportation. Our team is dedicated to providing prompt and professional service, and we are committed to ensuring that our patients receive the care they need in a timely and efficient manner.
At North Alabama Family Psychiatry & Counseling, we are committed to empowering people to take control of their emotional and physical health, and to improving the quality of their lives and relationships. We understand that seeking help can be challenging, and we are here to support our patients every step of the way. If you have any questions or concerns about our services, please do not hesitate to contact us. We are here to help.
Staff and Office Experience
Reviews were mixed regarding the office staff and experience. Some patients had positive interactions with the front desk receptionist, Erin, who was described as kind and helpful. However, others had negative experiences with the office staff, citing issues with billing, phone calls, and refills.
Medical Professionals
Patients generally had positive experiences with the medical professionals, including Nurse Practitioners Mary Polli, Evans, and Dr. Wilson. They were described as knowledgeable, thorough, and professional.
Communication and Refills
A common issue among reviewers was the difficulty in getting prescriptions refilled and communicating with the office staff. Some patients experienced delays in getting their medications, and others had trouble getting through to the office by phone.
Children and Family-Friendly
One reviewer had a negative experience with Raven, who was described as not being patient-friendly or welcoming to children.
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