"The unexamined life is not worth living" - Socrates
Our Vision
First Step Counseling Services embodies a vision of empowered individuals and flourishing families. We believe in providing compassionate, evidence-based care that meets clients where they are and guides them on their journey toward lasting health and well-being. Our experienced team specializes in addressing mental health and substance abuse challenges through individualized therapy, group support, and comprehensive interventions.
Our Mission
Our mission is to create a safe and supportive environment where individuals and families can:
- Gain understanding and manage mental health and addiction issues
- Develop coping skills to manage stress, anxiety, and depression
- Strengthen relationships and communication skills
- Discover their potential for growth and change
- Access resources and achieve lasting recovery
Our Services
First Step offers a comprehensive range of services to meet the diverse needs of our clients. These include:
- Individual Therapy: Personalized treatment plans addressing specific concerns and challenges
- Family Therapy: Strengthening family relationships and improving communication
- Couples Therapy: Strengthening couples' bonds and resolving conflict
- Group Therapy: Support and learning from peers facing similar challenges
- Evaluations: Comprehensive assessments to determine treatment needs
- Interventions: Crisis intervention and support for those in immediate danger
- Medication Management: Partnership with psychiatrists to manage medication when necessary
Our Experienced Team
Our team of highly qualified and passionate clinicians draws on years of experience to provide compassionate, individualized care. We specialize in various therapy approaches like cognitive-behavioral therapy, mindfulness interventions, and motivational enhancement.
Our Commitment
First Step Counseling Services is dedicated to making quality mental healthcare accessible and affordable. We accept most major commercial insurance plans and offer competitive self-pay rates. We believe in transparency and open communication to ensure you receive the support you need without unnecessary financial burden.
Join Us on Your Journey to Wellness
Contact us today to schedule an appointment and discover the potential for lasting change. We are committed to supporting you on your journey towards a healthier and more fulfilling life.
Communication Issues
The reviews highlight communication issues within the center, such as therapists not calling back when requested, no communication between administrative staff and therapists, and difficulties in reaching therapists. Additionally, some reviewers experienced issues with voicemails and phone calls, including unknown numbers and lack of company identification when answering calls.
Staff and Therapist Issues
Some reviewers had negative experiences with therapists, citing lack of attention to concerns, unreturned phone calls and emails, and poor skills. Administrative staff were also criticized for having an attitude problem and being disrespectful. Furthermore, some reviewers suspected that therapists were not adequately qualified and that the center was more concerned with making money than providing effective therapy.
Scheduling Issues
Reviewers mentioned difficulties with scheduling, including long wait times and unacceptably long intervals between sessions. Some were offered alternative therapists or had to pay extra for additional sessions, which was not satisfactory.
Praise for Specific Staff and Services
On the other hand, some reviewers praised specific therapists and staff members for their help and support. A few reviewers appreciated the front desk's quick response to inquiries and the on-call person's attempts to reach the therapist.
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