Family 360 Counseling Center is a premier counseling and psychotherapy service provider, dedicated to offering professional and affordable mental health solutions to individuals, couples, and families in Georgia and other locations in the United States. Our team of licensed and board-certified professionals is committed to providing a warm, safe, and supportive environment for our clients to address their mental health concerns.
Our Mission
At Family 360, we believe that mental health is a critical aspect of overall well-being, and we are passionate about helping our clients achieve a balanced and fulfilling life. We invest in our consumers with the highest professional accountability and ethics, building a safe and nurturing environment that promotes respect, value, and trust. Our counseling center provides convenient and affordable access to care, offering comprehensive mental health services that are individualized, compassionate, and family-centered.
Our Services
We offer a wide range of counseling services, including addiction therapy, allied health, and wrap-around services, designed to cater to the unique needs of our clients. Our services include:
- Individual, couples, and group therapy sessions
- Counseling for First Responders, Veterans, and Military personnel
- Mental health education and community outreach programs
- Support programs and referrals for medication
- Telehealth services for virtual visits
Our team of certified counselors, led by Rev. Dr. Desmond Maul, is dedicated to providing exceptional care and support to our clients. We believe that everyone deserves access to quality mental health services, and we strive to make our services accessible and affordable to all.
Why Choose Us?
At Family 360 Counseling Center, we offer a unique approach to mental health care that is centered around our core values of respect, value, and trust. Our counseling center provides:
- Convenient and affordable access to care
- Comprehensive mental health services
- Individualized, compassionate, and family-centered care
- A team of certified and experienced counselors
- A safe and nurturing environment that promotes healing and growth
Poor Communication and Unprofessionalism
Many reviewers expressed frustration with the office's communication, citing unreturned calls, forgotten appointments, and misinformation about scheduling. The staff was often described as rude, unhelpful, and unprofessional.
Negative Experiences with Therapy Sessions
Several reviewers reported having negative experiences with therapy sessions, including feeling judged, not being listened to, and having the therapist take sides. Some reviewers reported being unhappy with the therapist's approach or style.
Complaints about Dr. Maul
Some reviewers were critical of Dr. Maul, calling him "money hungry" and accusing him of not following up on complaints. One reviewer reported having a panic attack during a call with Dr. Maul and feeling abandoned afterwards.
Positive Experiences
On a more positive note, a few reviewers reported having good experiences with Dr. Maul and his staff, citing their professionalism and caring nature.
Mixed Reviews
A few reviewers reported mixed experiences, including having to wait for long periods of time or having appointments rescheduled frequently.
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