Guiding You to New Possibilities, One Step at a Time
At A New Start Counseling Center, we believe that everyone deserves the opportunity to overcome life's challenges and achieve their full potential. That's why we're dedicated to providing compassionate and expert counseling services to individuals, couples, and families from all walks of life.
Our team of experienced and licensed therapists and counselors is committed to creating a safe and supportive environment where our clients can share their struggles, work through their issues, and discover new pathways to wellness and fulfillment.
Our Services
At A New Start Counseling Center, we offer a wide range of services designed to address the unique needs of our clients. Whether you're struggling with anxiety, depression, trauma, relationships, or another issue, we're here to help you find the support and guidance you need to move forward.
Our services include:
- Individual, group, and family therapy sessions
- Cognitive-behavioral therapy (CBT)
- Trauma-focused therapy
- Mindfulness-based stress reduction (MBSR)
- Couples therapy
- Family therapy
- Play therapy for children
- Art therapy
Our Providers
Our team of providers is comprised of licensed therapists and counselors who have undergraduate and graduate degrees in fields such as psychology, social work, and counseling. We believe that each individual's journey is unique, and we strive to tailor our approach to meet the unique needs and circumstances of each client.
Identify Challenges
At A New Start Counseling Center, we believe that understanding the root causes of our struggles is the key to overcoming them. That's why we offer a variety of assessment tools and techniques to help our clients identify the underlying issues driving their challenges. Whether you're struggling with anxiety, depression, trauma, or another issue, we're here to help you identify the sources of your struggles and develop a personalized plan to address them.
Contact Us
At A New Start Counseling Center, we're here to help you take the first step towards a brighter future. If you're ready to start your journey towards healing and growth, please don't hesitate to reach out. We're here to support you every step of the way.
Administrative Issues
Several reviewers have expressed frustration with the administrative staff, citing issues with scheduling appointments, verification of insurance, and general incompetence. Kay House, who gave a 1-star rating, reported being told that there were no appointments available for over two months, despite initially being told that they would be seen within a few weeks. Demisola Fadairo, who gave a 2-star rating, experienced a similar issue, with the administrative staff failing to properly research her insurance and then billing her for the full cost of visits. Anna Mayhew, who gave a 1-star rating, reported difficulty scheduling appointments, with the office staff rarely answering the phone and canceling appointments at the last minute.
Therapist Feedback
On the other hand, many reviewers have praised the therapists at A New Start Counseling Center. Robertine Mitchely, who gave a 5-star rating, reported that her therapist has been invaluable in helping her with a wide variety of mental-health issues. Glenn Thompson, who gave a 5-star rating, expressed gratitude for the help he received from Dr. Susan May, saying that she has given him and his family many tools to help them process and communicate with themselves and others. Kristen Baggarly, who gave a 5-star rating, credited her therapist Dale King with helping her make some of the biggest and best decisions of her life.
Unprofessional Behavior
A few reviewers have reported experiencing unprofessional behavior from the therapists or staff at A New Start Counseling Center. Sandra Harmon, who gave a 1-star rating, reported being treated with a lack of consideration and professionalism by her therapist, Linda Lewis, after canceling an appointment due to a visit to the ER. Jen Faulkner, who gave a 1-star rating, reported being told that her therapist did not have availability to see her for two months after the initial appointment.
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