At Black Pine Counseling Center, we are dedicated to providing high-quality, personable mental health counseling services to individuals and families in Newport News, VA. Our purposefully small practice is designed to ensure that every client receives personalized attention and care, from billing and scheduling to the therapy sessions themselves.
Our Services
We offer individual and relationship/family mental health counseling (talk therapy) for individuals aged 7 and up who are struggling with various mental health challenges, including anxiety, depression, anger management, and more. Our therapists work with clients to identify and address the root causes of their issues, providing a safe and comfortable environment for exploration and growth.
Our Commitment
At Black Pine Counseling Center, we are committed to delivering the highest quality of counseling to all of our clients. We believe in creating a safe and inclusive environment, where every individual feels welcome and respected, regardless of gender, gender identity, age, race, health status, national origin, relationship status, sexual orientation, sexual identity, disability status, ethnicity, socioeconomic status, and religion.
Our Philosophy
We believe that everyone deserves to live a truly healthy and fulfilling life. We're not satisfied with simply making life "as good as it used to be" - our goal is to help our clients achieve a life that's better than it ever has been before. We understand that taking the first step towards therapy can be difficult, but we admire the bravery it takes to enter and go through this process. We're here to help, and we look forward to meeting you.
Cancellations and Rescheduling
The cancellation policy of Black Pine has been criticized by one reviewer, who felt it was unfair and unrealistic. The reviewer had to cancel their sessions three times due to circumstances beyond their control, and felt penalized for it. They also mentioned that the staff did not offer alternative solutions, such as online sessions, even though it was mentioned as an option.
Positive Experience with Therapists
On the other hand, multiple reviewers have had a positive experience with their therapists at Black Pine. Mark, in particular, has been praised for helping one reviewer develop coping skills and change their outlook on life. Another reviewer appreciated the professional and customized care they received.
Staff and Reception
One reviewer complimented the receptionist, Meega, on their politeness. Meanwhile, Donna Searle, a therapist at Black Pine, was described as a "delight".
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