MCS is a counseling and therapy center located in the heart of Middletown, DE. We are dedicated to providing high-quality, affordable, and professional mental health services to our community. Our mission is to ensure that everyone has access to the mental health care they need to live healthy, fulfilling lives.
Our Services
At MCS, we offer a wide range of services to meet the needs of our diverse community. Our services include:
- Individual Counseling: Our individual counseling services are designed to help individuals deal with a variety of issues, including depression, anxiety, trauma, and life-changing events. Our licensed therapists work with each client to develop a personalized treatment plan that meets their unique needs.
- Couples Therapy: Our couples therapy services are designed to help couples strengthen their relationships and overcome challenges. We work with couples to improve communication, resolve conflicts, and build stronger, healthier relationships.
- Addictions & Rehab Therapy: At MCS, we understand that addiction can have a profound impact on individuals and their families. Our addictions and rehab therapy services are designed to help individuals overcome addiction and build healthy, fulfilling lives. We offer individual counseling as well as family recovery counseling to support the entire family throughout the recovery process.
- Child Counseling: Our child counseling services are designed to help children deal with a variety of issues, including behavioral problems, anxiety, and depression. Our therapists work with children and their families to develop a personalized treatment plan that meets the unique needs of each child.
- Group Therapy: At MCS, we understand that group therapy can be a powerful tool for healing and growth. We offer a variety of group therapy services, including anger management, relapse prevention, women's issues, grief and loss, and many others.
- Family Therapy: Our family therapy services are designed to help families navigate difficult situations and build stronger, healthier relationships. We work with families to improve communication, resolve conflicts, and build stronger, more resilient families.
Our Team
At MCS, we are proud to have a team of highly qualified, experienced, and compassionate therapists. Our team includes licensed clinical social workers, licensed professional mental health counselors, and a licensed sex therapist. Our therapists have a wide range of specializations, including substance abuse issues, marriage counseling, ADD, bipolar and other psychiatric diagnoses, compulsive behaviors, dysfunctional relationships, sexual abuse and trauma, grief and bereavement, parenting issues, low self-esteem, self-defeating behaviors, and many others.
Our Commitment
At MCS, we are committed to making quality, affordable, and professional mental health services available to everyone in our community. We believe that everyone deserves access to the mental health care they need, and we are dedicated to providing the highest level of care to our clients.
If you or someone you love is in need of mental health services, we encourage you to contact us. We are here to help, and we look forward to working with you on your journey to healing and wellness.
Clinical Experience
The review highlights a range of clinical experiences, from positive to negative, at the Middletown Counseling office. Some reviewers praise the therapists for their expertise, compassion, and ability to create a safe space for clients. Others express frustration with the difficulty in getting appointments, unwelcoming receptionists, and unhelpful therapy sessions.
Receptionist Performance
The receptionist is consistently criticized for being unhelpful, rude, and unwelcoming. Several reviewers mention being put off by the receptionist's behavior, which has led to negative experiences. Only one reviewer mentions a positive interaction with the receptionist, noting her efficiency and helpfulness.
Therapist Quality
Some reviewers praise specific therapists, such as Elaine, Megan, and Sandy, for their skills, warmth, and effectiveness in helping clients. Others express dissatisfaction with their therapists, citing unhelpful sessions and lack of empathy.
Office Management
The reviewers' experiences with the office manager and owner, Tammy, are largely negative. Several reviewers criticize her for being unprofessional, unhelpful, and unwilling to work with clients who have complex issues.
Overall Satisfaction
The overwhelming majority of reviewers express dissatisfaction with their experiences at Middletown Counseling, citing issues with the receptionist, therapists, and office management. Only a few reviewers have positive experiences, but these are greatly outnumbered by the negative reviews.
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